This Privacy Policy outlines how we collect, process, and safeguard your personal information in compliance with Australian law. Please review it for transparency about your data rights and our practices.

What We Collect

We only collect necessary data to respond to your requests and deliver our services effectively.

• Personal identifiers such as names, email addresses, and contact details submitted via forms.
• Site usage information, including cookies and analytics, that helps improve site performance.
• Correspondence and communications, such as messages through our contact form or email.
• Information about requested services, interests, and related project details.

How We Use Data

Your data is used solely to support service delivery, internal decision-making, and user experience improvements.

• To respond to enquiries, provide requested information, and deliver project updates.
• To enhance our website functionality by analysing aggregated usage data and site trends.
• For record keeping, project communication, and compliance with legal obligations.
• To manage preferences and ensure that information provided is accurate and relevant.

Legal Basis for Processing

We process all personal data under the Australian Privacy Act and applicable regulations.

Your data is collected and processed with your full consent, limited to service delivery and direct communication purposes. You may request access, corrections, or removal of your information at any time.

Sharing Data

We do not sell or trade personal information. Data is only shared when required for service delivery or legal purposes.

• Personal data may be shared with secure third-party vendors for service fulfilment and technical support.
• Data may be disclosed if legally compelled to comply with relevant regulations or investigations.
• Any information sharing is always limited to clear, necessary contexts within our operations.

Data Security

We use administrative, physical, and technical safeguards to protect information against misuse, loss, unauthorised access, and disclosure. Regular system audits and secure data handling are maintained as part of our operations.

Your Data Rights

As an Australian user, you have rights under law around access, correction, and withdrawal of data.

• You can access any personal information we hold about you and request amendments.
• You may ask us to delete your personal data if it’s no longer required for business purposes.
• Request a copy of your collected information or limit its use in our communications to you.
• Register complaints or voice concerns about our data handling directly to our team.

Cookies and Tracking

We use cookies for functionality and analytics. More detail is provided in our Cookie Policy.

Read Cookies Policy Read Cookies Policy

How to Contact

Contact us with privacy questions, complaints, or data requests using the information below.

Policy Changes Notice

We review and update our policy as Australian privacy law requires. Material changes will be announced here.